San Diego Ear, Nose & Throat Specialists
2020 Cassia Rd, Suite 101, Carlsbad, California, 92009
This practice is highly regarded for its clinical care, with many patients praising the doctors for their thoroughness and bedside manner. However, there are significant complaints about administrative issues, including rude front-desk staff, billing disputes, and difficulty getting appointments.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request your records and billing statements in writing to avoid future disputes.
✓ What Works Well
- Thorough and knowledgeable doctors
- Effective treatment plans
- Clean and inviting office
✗ Areas to Improve
- Rude and unprofessional front desk
- Aggressive billing practices
- Difficult to schedule appointments
- Why is the billing department so aggressive?
- How can I get an appointment with the doctor instead of a PA?
Doctors are 5-star, office staff is 1-star.
Great care, but the billing department is a nightmare.
I love the doctor, but the front desk makes me want to leave.
- Category Health & Medical
- City Carlsbad
- State California
- Postcode 92009
- Country United States
readers daily.