500 San Fernando Mission Blvd, San Fernando, California, 91340
This dental office receives mixed feedback. While many patients praise the clinical work and the kindness of specific doctors like Dr. Jou and Dr. Anderson, there are significant complaints regarding administrative issues, billing errors, and poor communication from the front office. It is a busy practice, and patients should be prepared to advocate for themselves regarding billing.
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Always verify your insurance coverage directly with your provider before starting any major treatment to avoid billing disputes.
✓ What Works Well
✗ Areas to Improve
Dr. Jou is very efficient.
Front office staff can be passive-aggressive.
Billing issues are a major frustration.