San Francisco Acura
1395 Van Ness Ave, San Francisco, California, 94109
San Francisco Acura is generally praised for its sales experience, with many customers praising the professional, friendly, and transparent staff. The buying process is often described as smooth and efficient. However, the service department receives mixed reviews, with some customers happy with the professional service, while others complain about high costs, long wait times, and occasional communication issues. Overall, it's a solid dealership, but it's worth being clear about service expectations.
We analyze 75 public reviews for San Francisco Acura using our data models and filter out spam to highlight only authentic feedback.
They are a multi-brand dealership, so they have a lot of options, but try to get a clear quote for service before you drop off your car.
✓ What Works Well
- Professional sales team
- Transparent and friendly staff
- Efficient buying process
✗ Areas to Improve
- High service costs
- Long wait times for service
- Inconsistent communication
- Do you offer loaner cars?
- How detailed are your service updates?
- Are your prices negotiable?
Best car buying experience ever.
Sales team is great, service is pricey.
Smooth process, no pressure.
- Category Automobile
- Neighborhood Nob Hill
- City San Francisco
- State California
- Postcode 94109
- Country United States
