San Juan Health Partners Family Medicine Farmington
656 W Maple St, Farmington, New Mexico, 87401
This clinic has a mixed reputation. Many patients are very happy with the care provided by specific doctors like Dr. Sa'Ena, noting his compassion and willingness to listen. However, there are frequent complaints about the administrative side of the practice, including long wait times, difficulty getting through on the phone, and perceived rudeness from front-office staff. Some patients feel that the clinic is more focused on profit than patient care, leading to a sense of frustration for those seeking consistent, reliable support.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, try to arrive early and be prepared for potential scheduling delays.
✓ What Works Well
- Compassionate and attentive doctors
- Clean and orderly facility
- Effective follow-up care
✗ Areas to Improve
- Poor administrative communication
- Long wait times for appointments
- Perceived lack of empathy from front staff
- Why can't I get a call back?
- Is the clinic overbooked?
Great doctors, poor office management
Hard to get an appointment
Staff needs better customer service training
- Category Health & Medical
- City Farmington
- State New Mexico
- Postcode 87401
- Country United States
readers daily.