San Juan Health Partners Family Medicine
102 Llano St, Aztec, New Mexico, 87410
San Juan Health Partners Family Medicine in Aztec is generally well-regarded for its caring and attentive providers, with many patients praising the thoroughness of doctors like Tara Smith and Rebekah French. Patients often feel heard and valued, which is a significant plus. However, there are recurring complaints about administrative hurdles, such as difficulty reaching the office by phone, scheduling frustrations, and occasional unprofessionalism from front-desk staff. Despite these administrative challenges, the clinical care remains a strong point for many.
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Use the patient portal for non-urgent communication, as phone lines can be very busy.
✓ What Works Well
- Caring and attentive providers
- Thorough medical explanations
- Friendly front desk staff
✗ Areas to Improve
- Difficult to reach by phone
- Scheduling and appointment delays
- Occasional administrative errors
- How do I get a call back from the office?
- Why is it so hard to schedule an appointment?
Great doctors, frustrating office
Providers really listen
Administrative processes need work
- Category Health & Medical
- City Aztec
- State New Mexico
- Postcode 87410
- Country United States
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