San Marcos Gentle Dental
1337 Thorpe Ln, San Marcos, Texas, 78666
Patients often praise the staff for being friendly and the office for being welcoming, especially for those with dental anxiety. However, there are recurring complaints about misleading insurance information, aggressive upselling, and poor communication from the front desk. It seems to be a hit-or-miss experience depending on the staff member.
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Verify your insurance coverage directly with your provider before your appointment, as the office's information may be outdated.
✓ What Works Well
- Welcoming atmosphere
- Good for anxious patients
- Friendly hygienists
✗ Areas to Improve
- Misleading insurance information
- Aggressive upselling
- Poor front desk communication
- Do they really accept my insurance?
- Why is the final bill higher than quoted?
Great for anxiety, but watch the billing
Staff is friendly, but management is lacking
Misleading specials
- Category Health & Medical
- City San Marcos
- State Texas
- Postcode 78666
- Country United States
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