222 W 39th Ave, San Mateo, California, 94403
The hospital receives mixed feedback. Many patients appreciate the dedicated medical staff and the quality of care provided in the ER and specialized departments. Conversely, the administrative and billing departments are frequently criticized for being disorganized and unresponsive. Long wait times and parking issues are common complaints, though some find the care worth the wait.
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If you need to reach them, visiting in person is often more effective than calling.
✓ What Works Well
✗ Areas to Improve
Medical care is solid but the system is broken
Staff are heroes but the admin is a nightmare
Great doctors, terrible phone support