Sandhill Pediatrics
21758 FL-54, Lutz, Florida, 33549
Sandhill Pediatrics is a highly regarded practice, with many families praising Dr. Masterman and her team for their compassionate, thorough, and child-friendly care. However, there is a significant divide, with a vocal group of parents reporting rude administrative staff, long wait times, and poor communication. It appears to be a practice where the clinical care is excellent, but the front-office management is a major pain point.
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If you have a sick child, try to call as early as possible, as same-day appointments fill up quickly.
✓ What Works Well
- Compassionate and thorough pediatric care
- Child-friendly office environment
- Excellent clinical team
✗ Areas to Improve
- Rude and unhelpful administrative staff
- Long wait times
- Poor communication regarding billing and referrals
- Why is the front desk so rude?
- Are the wait times always this long?
Dr. Masterman is the best.
Great doctors, terrible front office.
Wait times are way too long.
- Category Health & Medical
- City Lutz
- State Florida
- Postcode 33549
- Country United States
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