Automobile · General Auto Repair

Sandy and Sons Auto Service

2830 E McKellips Rd, Mesa, Arizona, 85213

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Sandy and Sons Auto Service has a very polarized reputation following a change in ownership. Long-time customers who remember the previous owners often express disappointment with the new management, citing rude service, upselling, and poor communication. While some still find the service acceptable, the overall sentiment has declined significantly. It is recommended to proceed with caution.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
16
Lowest rating

We analyze 74 public reviews for Sandy and Sons Auto Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 45/100
Pro Tip

If you are a long-time customer, be aware that the ownership has changed and verify any quotes carefully.

New Ownership
Clean Facility
Pros & Cons

✓ What Works Well

  • Clean facility
  • Some friendly staff (for some)
  • History of good service

✗ Areas to Improve

  • Declining service quality under new ownership
  • Reports of rude customer service
  • Aggressive upselling
Frequently Asked Questions
  • Is this still the same family-owned shop?
  • Do you offer free estimates?
  • How soon can I get an appointment?
User Feedback

The new owners are not the same as the old ones.

I felt like they were trying to squeeze every penny out of me.

It's not the same shop it used to be.