Sandy Lake Dental & Orthodontics
120 S Denton Tap Rd, #270a, Coppell, Texas, 75019
Sandy Lake Dental is a well-established practice that many families have trusted for years. Patients often praise the friendly staff, efficient service, and the doctors' expertise. However, there are some recurring complaints about administrative issues, including billing transparency, communication, and occasional staff rudeness, which have led some long-term patients to leave. It's a practice with a strong clinical reputation that struggles with administrative consistency.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, ask to speak with a manager directly to avoid confusion.
✓ What Works Well
- Friendly and professional staff
- Efficient and welcoming
- High-quality dental care
✗ Areas to Improve
- Billing transparency issues
- Administrative communication gaps
- Occasional staff rudeness
- Do you accept my insurance?
- How do you handle billing disputes?
Dr. Horton is the best.
The staff is friendly and efficient.
Billing department needs better communication.
- Category Health & Medical
- City Coppell
- State Texas
- Postcode 75019
- Country United States
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