Health & Medical · Primary Care Clinic

Sanitas Medical Center

5920 Metropolis Wy, Suite 101, Orlando, Florida, 32811

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

This clinic receives mixed feedback, with a clear divide between those who appreciate the friendly staff and those frustrated by administrative hurdles. While some patients praise specific doctors for their expertise and kindness, others report significant issues with the call center, billing transparency, and long wait times. The language barrier is a recurring theme for non-Spanish speakers. It is a hit-or-miss experience depending on the provider.

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We analyze 76 public reviews for Sanitas Medical Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

Use the app for scheduling rather than calling the center directly to save time.

On-site Labs
Bilingual Staff
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Clean facility
  • Some highly skilled doctors

✗ Areas to Improve

  • Poor call center communication
  • Billing and insurance issues
  • Long wait times
Frequently Asked Questions
  • Why is it so hard to reach someone by phone?
  • Are the doctors accepting new patients?
  • How do I get my test results?
User Feedback

Great doctors, but the admin side is a mess.

Language barrier can be a real struggle.

Billing department is difficult to deal with.