788 Boston Rd, Groton, Massachusetts, 01450
Dr. Basu is highly praised for his thoroughness, knowledge, and straightforward communication style. Patients appreciate his ability to listen and his focus on long-term health outcomes. While there are some complaints about billing and administrative processes, the clinical care is consistently rated as excellent.
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If you have billing issues, keep a detailed record of your insurance claims and follow up persistently.
✓ What Works Well
✗ Areas to Improve
Best primary care doctor I've had.
Straight shooter, very knowledgeable.
Great clinical care, but billing is a headache.