751 S Bascom Ave, San Jose, California, 95128
This large public hospital receives highly mixed reviews. While many patients praise the life-saving care and expertise of the surgeons and specialists, there are frequent, serious complaints about long wait times, poor communication, and unprofessional staff behavior in the ER and other departments. It is seen as a facility with high-quality medical talent but significant administrative and operational challenges.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a non-emergency issue, try to schedule an appointment well in advance, as ER wait times can be excessive.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the ER is a nightmare.
They saved my life, but the service is trash.
Hit or miss depending on the department.