1510 Capitola Rd, Santa Cruz, California, 95062
The clinic is a vital community resource, but it faces significant challenges. While many patients appreciate the dedicated medical staff, there are frequent complaints about administrative disorganization, long wait times, and rude front-desk staff. It is a busy facility that can be difficult to navigate.
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Arrive early and be prepared for potential delays; the clinic is very busy.
✓ What Works Well
✗ Areas to Improve
The medical staff is great, but the front desk is a nightmare.
It's a busy clinic, but they do their best.
I felt heard and respected.