23 Liberty Dr, A, Hebron, Connecticut, 06248
Dr. Sarah Hilding is widely praised for her compassionate bedside manner and thorough medical knowledge. Patients feel heard and valued during their visits. However, the practice faces significant criticism regarding administrative efficiency, specifically with prescription refills and appointment scheduling. While the clinical care is top-tier, the office management often leaves patients frustrated.
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Follow up on prescription requests via the patient portal early to avoid delays.
✓ What Works Well
✗ Areas to Improve
Dr. Hilding is a gem, but the office staff needs help.
She really listens, which is rare these days.
Great doctor, but the admin side is a headache.