Sarah's Cheesecake & Cafe
Food & Beverage · Coffee & Donuts

Sarah's Cheesecake & Cafe

18 First St, Pittsfield, Massachusetts, 01201

Google Maps Updated: 15 May 2026
Authenticity Score: 55/100
About

This Dunkin' location in Pittsfield has a very poor reputation among locals. Reviews are overwhelmingly negative, citing rude staff, incorrect orders, and cleanliness issues. While some customers have had decent experiences, it's generally considered a place to avoid if you're looking for a reliable or pleasant coffee experience.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Sarah's Cheesecake & Cafe using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 55/100
Pro Tip

Check your order before leaving the drive-thru.

Drive-thru
Coffee & donuts
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some friendly staff
  • Fast food staple

✗ Areas to Improve

  • Rude staff
  • Incorrect orders
  • Cleanliness concerns
Frequently Asked Questions
  • Is the coffee good?
  • Is the service fast?
  • Why are the reviews so bad?
User Feedback

Service is trash

Food is often wrong

Avoid this location

Location Details
Street: 18 First St
Neighborhood: Downtown
City: Pittsfield
State: Massachusetts
Postcode: 01201
Country: United States
Location
180 Elm St G, Pittsfield, MA 01201
Quick Info
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