Sarra Musa, MD
3030 North St, Suite 450, Beaumont, Texas, 77702
Patients generally find Dr. Musa to be a compassionate and knowledgeable rheumatologist who takes the time to explain conditions thoroughly. While the clinical care is highly regarded, the office staff frequently receives criticism for poor communication and administrative hurdles. Some patients feel frustrated by referral delays and difficulty getting prescription refills. Overall, the medical expertise is seen as top-notch, but the front-office experience is a mixed bag.
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Patients suggest calling early in the week to ensure prescription refill requests are processed before the weekend.
✓ What Works Well
- Dr. Musa is compassionate and attentive
- Thorough explanations of treatment plans
- Knowledgeable in rheumatology
✗ Areas to Improve
- Difficult to reach office staff
- Issues with prescription refills
- Inconsistent administrative follow-up
- How can I get my medication refilled faster?
- Why is it so hard to get a return call from the referral nurse?
Dr. Musa is spot on with her diagnosis.
The front desk needs to be more helpful.
Great medical care, but the admin side is a headache.
- Category Health & Medical
- City Beaumont
- State Texas
- Postcode 77702
- Country United States
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