Sassy Nail
7268 Gadsden Hwy, Suite 116, Trussville, Alabama, 35173
Customers are split down the middle. Many love the friendly owners, Kayla and Johnny, and find the services high-quality and relaxing. However, a significant number of reviewers report painful experiences, including cut cuticles and rushed, sloppy work. The inconsistency in service quality is a major pain point. While some find it a great spot for a treat, others warn of unprofessional behavior and poor hygiene.
We analyze 78 public reviews for Sassy Nail using our data models and filter out spam to highlight only authentic feedback.
Call ahead to book with specific technicians like Kayla to ensure a better experience.
✓ What Works Well
- Friendly and welcoming owners
- Clean and tidy environment
- Good value for money
✗ Areas to Improve
- Inconsistent service quality
- Reports of painful cuticle cutting
- Rushed and unprofessional behavior
- Are they open on Sundays?
- Is it better to book an appointment?
- Do they offer specific nail designs?
Some technicians are very talented and take their time.
The atmosphere can feel rushed and stressful.
Communication issues lead to dissatisfaction.
- Category Personal Care
- Neighborhood Trussville
- City Trussville
- State Alabama
- Postcode 35173
- Country United States
