Satellite Med
1120 Sams St, Cookeville, Tennessee, 38506
Satellite Med is a highly divisive clinic. Long-time patients often praise Dr. Cates for his dedication and care, sometimes even describing him as life-saving. However, a large number of recent reviews highlight significant issues with wait times, rude staff, and billing practices. It appears the clinic's reputation has suffered due to administrative and service inconsistencies.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you go, be prepared for a long wait and double-check all billing before leaving.
✓ What Works Well
- Dr. Cates is highly regarded
- Thorough care (for some)
- Convenient location
✗ Areas to Improve
- Extremely long wait times
- Rude and unorganized staff
- Billing and insurance issues
- Why is the wait so long?
- Are they transparent about billing?
Dr. Cates is the best, but the office is a mess.
Waited hours for poor service.
Billing practices are confusing and frustrating.
- Category Health & Medical
- City Cookeville
- State Tennessee
- Postcode 38506
- Country United States
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