Sbarro
Food & Beverage · Mall Pizza

Sbarro

6170 W Grand Ave, Suite 721, Gurnee, Illinois, 60031

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Sbarro at Gurnee Mills is your typical mall pizza experience. It's convenient for a quick bite while shopping, but quality varies wildly. Some find it nostalgic and tasty, while others complain about cold, old slices and poor service. It's a decent option if you're hungry and in a rush.

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We analyze 77 public reviews for Sbarro using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 55/100
Value for Money 60/100
Pro Tip

Ask for a fresh slice if the ones on display look like they've been sitting out.

Mall food court
Quick service
Pros & Cons

✓ What Works Well

  • Quick service
  • Convenient mall location
  • Good for a fast snack

✗ Areas to Improve

  • Inconsistent food temperature
  • Rude staff reported
  • Quality has declined
Frequently Asked Questions
  • Is the pizza fresh?
  • Do they have salads?
  • Why is the service so slow?
User Feedback

Good for a quick mall bite

Hit or miss quality

Staff can be dismissive