15 Exchange Drive, Lugoff, South Carolina, 29078
Patients are deeply divided here. While many praise the medical staff for being knowledgeable and kind, the administrative side is a total mess. Long wait times, unanswered calls, and poor communication regarding surgeries and prescriptions are common complaints. It feels like a place where the doctors are spot on, but the front office is struggling to keep up.
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If you need a prescription or surgery scheduled, follow up in person; the phone and app systems are often ignored.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front desk needs a total overhaul.
Communication is non-existent, making it hard to trust them with surgery.
Wait times are way too long for a scheduled appointment.