Schaefer Dental Group
4911 W St Joseph Hwy, Suite 202, Lansing, Michigan, 48917
Schaefer Dental Group is generally well-regarded for its professional and caring staff, with many patients praising the gentle approach of the dentists. However, there are recurring complaints about administrative issues, including billing errors, appointment cancellations, and poor communication. It is a practice that many patients have trusted for years, but recent changes have led to some frustration.
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They offer a 'comfort menu' to help patients feel more at ease during their appointments.
✓ What Works Well
- Professional and caring staff
- Gentle approach to dental work
- Modern and clean office
✗ Areas to Improve
- Administrative and billing issues
- Appointment cancellations
- Poor communication
- Do they accept my insurance?
- Are they good with nervous patients?
- Why was I billed this amount?
Dr. Schaefer is the best.
The office is very clean.
Billing is a major pain point.
- Category Health & Medical
- City Lansing
- State Michigan
- Postcode 48917
- Country United States
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