911 Shooting Park Rd, Peru, Illinois, 61354
Schimmer Ford is a well-known dealership with a loyal customer base, often praised for its friendly sales staff and smooth buying process. However, there are recurring complaints about the service department, including poor communication, long wait times, and issues with the quality of repairs. It is a place where you might have a great sales experience but a frustrating service experience.
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If you are getting service done, be very clear about your expectations and get everything in writing.
✓ What Works Well
✗ Areas to Improve
Great sales experience
Service department needs improvement
Hit or miss service