333 Hooper Rd, Endwell, New York, 13760
Patients generally love the medical providers here, often highlighting their professionalism and efficiency. However, the transition to a larger group has clearly caused friction, with many complaints about the centralized call center and billing errors. While the clinical care is often described as top-tier, the administrative hurdles are a major pain point for long-time patients.
Always double-check your visit coding with the front desk before leaving to avoid surprise billing issues.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the call center is a total headache.
Great care, but watch your billing statements closely.
Used to be better before the corporate takeover.