16 Front St, Port Jervis, New York, 12771
This dermatology group has a mixed reputation. Many patients praise the medical staff for their expertise, professionalism, and effective treatment plans. However, there are frequent complaints about the administrative side, including rude front desk staff, difficulty with the call center, and issues with appointment scheduling. While the clinical care is often highly rated, the administrative hurdles can make the overall experience frustrating for some.
If you have trouble with the call center, try to get the direct number for the local office or visit in person to resolve scheduling issues.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the front office is a nightmare.
I felt heard and cared for by the medical team.
The administrative side needs a lot of work.