222 NY-59, Unit 306, Airmont, New York, 10901
This dermatology group receives mixed reviews. Many patients praise the medical providers for being professional, thorough, and compassionate. However, there is a strong undercurrent of dissatisfaction with the administrative side, specifically the call center, appointment scheduling, and billing. Patients often feel like they are just a number in a 'factory' setting, with reports of rude front desk staff and difficulty getting through to the office.
Use the online portal for scheduling to avoid the call center, but be prepared for potential billing surprises.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the admin staff is a nightmare.
Feels like a revolving door.
Efficient care if you can get past the front desk.