Scott Helenbrook - State Farm Insurance Agent
1519 Johnson Ferry Rd, Ste 225, Marietta, Georgia, 30062
This agency is highly regarded for its exceptional customer service and professional team. Clients frequently mention Laurie Perez, Maria Burkeen, and Alexa as being incredibly helpful, patient, and knowledgeable. The agency is praised for its ability to explain complex insurance policies clearly and for finding cost-effective options. While there are rare complaints about technical issues, the general consensus is that this team is a bang for the buck and truly cares about their clients.
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Ask for a policy review with Laurie or Maria to identify potential discounts you might be missing.
✓ What Works Well
- Highly responsive and professional staff
- Excellent at explaining policy details
- Proactive in finding savings for clients
✗ Areas to Improve
- Occasional technical issues with payment systems
- Rare reports of communication delays
- Some frustration with corporate-level processes
- How can I lower my insurance premiums?
- Can you explain my policy coverage in detail?
- What should I do if I have a claim?
Laurie Perez is super helpful and patient.
Maria Burkeen helped me save money on my bundles.
The team is very customer-oriented.
- Category Financial Services
- City Marietta
- State Georgia
- Postcode 30062
- Country United States
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