Scott Richardson - State Farm Insurance Agent
Financial Services · State Farm Agency

Scott Richardson - State Farm Insurance Agent

101 Main St, Ames, Iowa, 50010

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

Travis at Scott Richardson's agency is frequently praised for his helpfulness, patience, and ability to find great rates. Clients appreciate the personalized approach and the feeling of being well-supported. However, there are some significant complaints about the agency's communication and claims handling, suggesting that the experience can be inconsistent.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
16
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 70/100
Staff Helpfulness 78/100
Pro Tip

If you have a claim, document every interaction and consider escalating to the state insurance board early if you are ignored.

Auto & Home Bundling
Life Insurance Services
Pros & Cons

✓ What Works Well

  • Helpful and patient agents
  • Competitive rates
  • Personalized approach

✗ Areas to Improve

  • Inconsistent communication
  • Claims handling frustrations
  • Some reports of poor management
Frequently Asked Questions
  • How do I get a quote for renters insurance?
  • Can you help me understand my coverage?
User Feedback

Travis is a big help.

Great service until you have a claim.

Very patient and professional.

Location Details
Street: 101 Main St
Neighborhood: Ames
City: Ames
State: Iowa
Postcode: 50010
Country: United States
Location
101 Main St, Ames, IA 50010
Quick Info
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