Scott Smith - State Farm Insurance Agent
Financial Services · State Farm Insurance Agency

Scott Smith - State Farm Insurance Agent

3298 N Glassford Hill Rd, #103, Prescott Valley, Arizona, 86314

Google Maps Updated: 14 May 2026
Authenticity Score: 85/100
About

Scott Smith's State Farm agency is widely praised for its excellent customer service, particularly from Kim, who is frequently mentioned for her helpfulness and efficiency. Clients appreciate the significant savings they've found by bundling policies. While there are a few negative reviews regarding communication and perceived arrogance, the vast majority of clients are very satisfied and highly recommend the office.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
19
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 83/100
Staff Helpfulness 87/100
Pro Tip

Ask for a policy review to ensure you are getting all available discounts.

Strong focus on customer service
Efficient policy management
Pros & Cons

✓ What Works Well

  • Excellent customer service
  • Significant cost savings
  • Helpful and efficient staff

✗ Areas to Improve

  • Occasional communication issues
  • Some reports of dismissive attitude
  • Rare billing errors
Frequently Asked Questions
  • How can I bundle my home and auto?
  • Why did my rate change?
User Feedback

Clients feel well-supported.

The team is seen as a great resource.

Many clients are long-term and loyal.

Location Details
Street: 3298 N Glassford Hill Rd, #103
Neighborhood: Prescott Valley
State: Arizona
Postcode: 86314
Country: United States
Location
3298 N Glassford Hill Rd #103, Prescott Valley, AZ 86314
Quick Info
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