Food & Beverage · Bakery & Cafe

Scratch Bakery Cafe

19 E Mellen St, Hampton, Virginia, 23663

Google Maps Updated: 16 May 2026
Authenticity Score: 85/100
About

Scratch Bakery Cafe is a beloved local spot in Phoebus, known for its delicious cupcakes and cozy atmosphere. Most customers rave about the quality of the desserts and the friendly service. While there have been some complaints about order accuracy and occasional service lapses, the general consensus is that it's a fantastic place for a sweet treat or a casual lunch.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 90/100
Value for Money 75/100
Pro Tip

Go early in the day to ensure you get the best selection of cupcakes before they sell out.

Bakery
Cafe
Pros & Cons

✓ What Works Well

  • Delicious, fresh cupcakes
  • Cozy and inviting atmosphere
  • Friendly staff

✗ Areas to Improve

  • Occasional order errors
  • Can get very busy
  • Some items sell out quickly
Frequently Asked Questions
  • Do they do custom cakes?
  • Are there gluten-free options?
  • Is there outdoor seating?
User Feedback

The banana pudding is a must-try.

Great spot for a date or snack.

The staff is usually very helpful.

Location Details
Street: 19 E Mellen St
Neighborhood: Phoebus
City: Hampton
State: Virginia
Postcode: 23663
Country: United States
Location
19 E Mellen St, Hampton, VA 23663
Quick Info
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