Scripps Clinic Rancho Bernardo
15004 Innovation Dr, San Diego, California, 92128
This clinic has a very mixed reputation. Many patients love the doctors and the convenience of having tests done in the same building. However, there are frequent, serious complaints about the billing department, long wait times, and administrative disorganization. Some patients feel like they are just a number and that the staff is dismissive. It's a place where the clinical care is often valued, but the administrative side can be a major source of frustration.
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✓ What Works Well
- Knowledgeable and professional doctors
- Convenient location for tests
- Clean and well-organized facility
✗ Areas to Improve
- Billing errors and lack of transparency
- Long wait times for appointments
- Administrative disorganization
- Why is the billing so confusing?
- How do I reach the billing department?
- Are the doctors accepting new patients?
The doctors are great.
The billing department is a nightmare.
I feel like I'm just a number.
- Category Health & Medical
- Neighborhood Rancho Bernardo
- City San Diego
- State California
- Postcode 92128
- Country United States
