Other · Airport Cleaning Services

Scrub, LLC

6033 N Milwaukee Ave, Chicago, Illinois, 60646

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Feedback for Scrub, LLC is overwhelmingly negative, with many travelers and employees citing unprofessional behavior, lack of supervision, and poor work ethic. Complaints about employees being on their phones or sleeping on the job are common. While there are a few positive mentions of helpful staff, the general sentiment is one of frustration with the company's service standards.

Our Review Process
20
Most Relevant
8
Newest
12
Highest rating
20
Lowest rating

We analyze 60 public reviews for Scrub, LLC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 25/100
Facilities 20/100
Pro Tip

If you experience poor service at the airport, report it directly to airport management rather than the cleaning company.

High employee turnover
Airport-focused operations
Pros & Cons

✓ What Works Well

  • Some individual employees are helpful
  • Polite managers mentioned occasionally

✗ Areas to Improve

  • Unprofessional employee behavior
  • Lack of supervision
  • Poor customer service
Frequently Asked Questions
  • Are they hiring?
  • Why is the service so poor?
  • How do I contact corporate?
User Feedback

Employees seen on phones instead of working

Management needs to improve oversight

Very inconsistent service quality