31405 18th Ave S, Federal Way, Washington, 98003
This clinic is highly controversial. While some patients have had positive experiences with specific dentists and providers, the overwhelming majority of reviews highlight severe administrative failures, including billing issues, long phone wait times, and unprofessional staff. Many patients feel their concerns are ignored and that the clinic is poorly managed.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you must use this clinic, document every interaction and keep copies of all billing statements.
✓ What Works Well
✗ Areas to Improve
Avoid this place if possible
Great dentists, but the office is a nightmare
Poor communication and management