Seacoast Vision Care
25 Hannaford Dr, Scarborough, Maine, 04074
Patients generally praise the thoroughness of the eye exams and the friendly, professional demeanor of the doctors. The office is often described as clean and modern. However, there is significant friction regarding billing practices, insurance acceptance, and the reluctance of staff to provide pupillary distance measurements for online glasses orders. While the clinical care is highly rated, the retail and administrative side leaves some patients feeling pressured.
We analyze 74 public reviews for Seacoast Vision Care using our data models and filter out spam to highlight only authentic feedback.
Ask for your pupillary distance during the exam before you reach the retail counter to avoid potential friction.
✓ What Works Well
- Thorough and clear eye exams
- Friendly and professional doctors
- Clean and modern facility
✗ Areas to Improve
- Billing and insurance confusion
- Reluctance to share pupillary distance
- Pressure to purchase glasses in-house
- Why won't you give me my pupillary distance?
- Is my insurance actually accepted here?
- Why am I receiving a bill months later?
Doctors are great, office staff can be pushy
Best eye exam I've had in years
Avoid the retail side if you want to save money
- Category Health & Medical
- Neighborhood Scarborough
- City Scarborough
- State Maine
- Postcode 04074
- Country United States
