Sean J. Coughlin, MD
11714 Wilson Parke Ave, Suite 150, Austin, Texas, 78726
Patients consistently praise Dr. Coughlin for his thoroughness, active listening, and genuine care. While the doctor himself is highly regarded, the clinic's administrative side, particularly appointment scheduling and portal communication, is a major pain point. Many feel the office is understaffed, leading to long wait times and difficulty reaching the team. Despite these operational hurdles, the quality of medical care keeps patients loyal.
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If you need a quick response, try calling early in the morning rather than relying on the patient portal.
✓ What Works Well
- Dr. Coughlin is thorough and listens well
- High quality medical expertise
- Compassionate and professional bedside manner
✗ Areas to Improve
- Extremely difficult to schedule appointments
- Poor communication via patient portal
- Long wait times at the clinic
- Why is it so hard to get an appointment?
- Is the clinic planning to hire more staff?
Dr. Coughlin is spot on with his diagnoses.
The front desk staff needs to get it together.
Great care, but the admin side is a mess.
- Category Health & Medical
- City Austin
- State Texas
- Postcode 78726
- Country United States
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