2103 Mt Holly Rd, Burlington, New Jersey, 08016
Dr. McMillan is widely praised as a skilled, compassionate, and thorough orthopedic surgeon. Many patients report excellent surgical outcomes and appreciate his bedside manner. However, there is a significant amount of frustration regarding the office staff, with many reports of poor communication, difficulty reaching the office, and disorganized administrative processes. While the clinical care is top-tier, the administrative experience can be a major drawback.
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✓ What Works Well
✗ Areas to Improve
Dr. McMillan is amazing, but the staff is a nightmare.
Great surgeon, but the office management needs work.
Excellent care, but very frustrating administrative experience.