Sears Appliance Repair
6411 Riggs Rd, Hyattsville, Maryland, 20782
This service is widely criticized for its reliance on automated systems and poor communication. While individual technicians are often praised for being polite and skilled, the overall experience is marred by frequent no-shows, long wait times for parts, and the difficulty of reaching a human representative. Many customers feel the service is unreliable and expensive, often requiring multiple visits to fix a single issue.
We analyze 75 public reviews for Sears Appliance Repair using our data models and filter out spam to highlight only authentic feedback.
If you have a complex issue, try to get a direct contact number from the technician during their first visit.
✓ What Works Well
- Polite and skilled technicians
- Professional demeanor
- Thorough explanations
✗ Areas to Improve
- Poor communication and scheduling
- Difficult to reach a human
- Frequent no-shows
- Why did the technician not show up?
- How can I speak to a real person?
- Why does it take so long to get parts?
Technicians are great, but the company logistics are a nightmare.
Impossible to get a straight answer from the automated system.
Multiple visits required for simple repairs.
- Category Home Services
- City Hyattsville
- State Maryland
- Postcode 20782
- Country United States
