Secret City Dental Care
351 S Illinois Ave, Oak Ridge, Tennessee, 37830
Secret City Dental Care is often praised for its friendly staff, modern technology, and compassionate care. Many patients feel well-cared for and appreciate the clear communication. However, there are significant, recurring complaints about aggressive sales tactics regarding X-rays and unnecessary procedures, as well as poor front-office professionalism, which have left some patients feeling exploited.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared to advocate for yourself regarding X-rays and treatment plans.
✓ What Works Well
- Friendly and compassionate staff
- Modern dental technology
- Clear communication (for many)
✗ Areas to Improve
- Aggressive push for X-rays
- Allegations of unnecessary procedures
- Poor front-office professionalism
- Are annual X-rays really necessary?
- Why was I denied an exam?
Dr. Grinstead is very kind.
They push for too many X-rays.
Great for some, bad for others.
- Category Health & Medical
- City Oak Ridge
- State Tennessee
- Postcode 37830
- Country United States
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