Public Infrastructure · Secretary of State Office

Secretary of State Office

587 E 8th St, Holland, Michigan, 49423

Google Maps Updated: 14 May 2026
Authenticity Score: 68/100
About

Reviews for this office are highly polarized. Many visitors appreciate the efficiency and helpfulness of the staff when they have an appointment. However, a significant number of users report rude service, long wait times, and difficulty with walk-ins. The overall experience seems to depend heavily on whether the visitor has an appointment and their specific interaction with the staff.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 55/100
Staff Conduct 50/100
Pro Tip

Always make an appointment online to ensure a smoother and faster experience.

High service variability
Appointment-focused
Pros & Cons

✓ What Works Well

  • Efficient with appointments
  • Helpful staff (when not busy)
  • Clean office

✗ Areas to Improve

  • Rude service
  • Long wait times
  • Difficulty with walk-ins
Frequently Asked Questions
  • Do I need an appointment?
  • How long is the wait?
  • Can you help me with my title transfer?
User Feedback

Hit or miss service

Make an appointment to avoid issues

Staff can be demeaning

Location Details
Street: 587 E 8th St
City: Holland
State: Michigan
Postcode: 49423
Country: United States
Location
587 E 8th St, Holland, MI 49423
Quick Info
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