Selbyville Holly Kia
Automobile · Kia Dealership

Selbyville Holly Kia

38015 Dupont Blvd, Selbyville, Delaware, 19975

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Selbyville Holly Kia is a dealership that seems to have two very different faces. Many customers have had fantastic, pressure-free experiences with sales staff, praising their helpfulness and transparency. On the other hand, there is a significant number of negative reviews regarding the service department, citing poor communication, long delays, and unresolved mechanical issues. It appears to be a place where your experience depends heavily on who you work with.

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We analyze 79 public reviews for Selbyville Holly Kia using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 40/100
Transparency 45/100
Pro Tip

If you're buying, get everything in writing and be wary of 'market adjustments' or hidden fees.

Sales: Highly rated
Service: Frequent complaints
Pros & Cons

✓ What Works Well

  • Helpful and friendly sales staff
  • Pressure-free sales process
  • Beautiful new facility

✗ Areas to Improve

  • Poor service department communication
  • Long delays for repairs
  • Reports of dishonest sales practices
Frequently Asked Questions
  • Is the service department reliable?
  • Are the sales staff pushy?
  • How is the overall buying experience?
User Feedback

Sales team is great, but service is a nightmare.

They really listen to what you need.

Communication is a major issue in the service center.