Seneca Dental Care - Dr. Erica Ford, DDS, FAGD
20 Executive Park Ct, Germantown, Maryland, 20874
Patients consistently praise Dr. Ford for her gentle, honest, and low-pressure approach. Many highlight her ability to make anxious patients feel at ease, often mentioning her office dog, Flynn, as a stress reliever. While the clinical care is highly rated, some feedback points to occasional administrative friction regarding billing and communication. Overall, families feel well-cared for and appreciate the warm, professional environment.
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The office dog, Flynn, is a major hit for nervous patients; don't hesitate to ask for him if you're feeling anxious.
✓ What Works Well
- Gentle and honest dental care
- Welcoming and stress-free environment
- Great with children and anxious patients
✗ Areas to Improve
- Occasional administrative/billing issues
- Some reports of unprofessional office management
- Communication gaps with front desk
- Does the office accept new patients?
- How are billing and insurance handled?
Dr. Ford is a kind and skilled provider.
The office staff is generally friendly and helpful.
Billing processes can be frustrating at times.
- Category Health & Medical
- City Germantown
- State Maryland
- Postcode 20874
- Country United States
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