20 Executive Park Ct, Germantown, Maryland, 20874
Patients consistently praise Dr. Ford for her gentle, honest, and low-pressure approach. Many highlight her ability to make anxious patients feel at ease, often mentioning her office dog, Flynn, as a stress reliever. While the clinical care is highly rated, some feedback points to occasional administrative friction regarding billing and communication. Overall, families feel well-cared for and appreciate the warm, professional environment.
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The office dog, Flynn, is a major hit for nervous patients; don't hesitate to ask for him if you're feeling anxious.
✓ What Works Well
✗ Areas to Improve
Dr. Ford is a kind and skilled provider.
The office staff is generally friendly and helpful.
Billing processes can be frustrating at times.