2108 River Rd, Seneca Falls, New York, 13148
This clinic has a polarized reputation. Many long-term clients praise Dr. Darby for his care and compassion, especially during difficult times. However, there are significant complaints regarding the clinic's refusal to see non-established patients in emergencies, leading to some very distressing experiences for pet owners. The administrative staff is also frequently cited as a source of frustration.
Always have an emergency vet contact saved, as this clinic may not accommodate walk-ins.
✓ What Works Well
✗ Areas to Improve
Great vet for my pets, but don't expect emergency help
Staff can be very dismissive
Polarizing experience depending on the situation