Sequoia Family Medical Center
590 W Putnam Ave, Porterville, California, 93257
Patients are split down the middle here. Many love the individual providers like Dr. Sol and Nurse Dora, calling them life-savers who truly listen. However, the front desk and administrative side are a total mess, with long wait times and rude staff causing major headaches. It feels like a hit-or-miss experience depending on which doctor you see.
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Call early in the morning to book specific appointments, as walk-ins are often turned away or face massive delays.
✓ What Works Well
- Exceptional individual care from specific providers
- Comprehensive services under one roof
- Compassionate bedside manner from key staff
✗ Areas to Improve
- Extremely long wait times
- Rude and dismissive front desk staff
- Inconsistent communication regarding referrals
- Why are wait times so long even with an appointment?
- Can I walk in for urgent care?
Great doctors, terrible front office
Staff needs a lesson in basic courtesy
Hit or miss depending on the provider
- Category Health & Medical
- City Porterville
- State California
- Postcode 93257
- Country United States
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