Personal Care · Hair Salon
Serena Hair Design
23872 SE Kent Kangley Rd, Maple Valley, Washington, 98038
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Updated: 18 May 2026
Authenticity Score: 87/100
About
Serena Hair Design is a well-established salon in Maple Valley. Mai is widely praised for her skill, friendliness, and the relaxing head massages that come with every wash. While there are some reports of inconsistent experiences, the majority of clients are loyal and highly recommend the salon.
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Highest rating
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We analyze 69 public reviews for Serena Hair Design using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
85/100
Staff Behavior
88/100
Pro Tip
The head massage is a must-try experience.
Relaxing
Experienced
Pros & Cons
✓ What Works Well
- Excellent head massages
- Friendly and welcoming staff
- Affordable pricing
✗ Areas to Improve
- Inconsistent results reported
- Appointment scheduling issues
- Some reports of rude behavior
Frequently Asked Questions
- Do they take walk-ins?
- Is it good for color?
- Are they good with kids?
User Feedback
Mai is an artisan with hair.
The head massage is the best part.
Great local business, very friendly.
Quick Info
- Category Personal Care
- Neighborhood Maple Valley
- City Maple Valley
- State Washington
- Postcode 98038
- Country United States
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