Serenity Dental At Seven Oaks
2154 Ashley Oaks Cir, Wesley Chapel, Florida, 33544
Serenity Dental is praised for its modern facility and Dr. Patel's surgical skills. However, the practice has faced significant criticism regarding its administrative staff, with many patients reporting rude behavior and billing issues. The clinical quality is generally high, but the front-office experience is a major pain point.
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Confirm all billing policies and cancellation fees in writing before your first visit.
✓ What Works Well
- Modern, clean facility
- Dr. Patel's surgical skill
- Good clinical outcomes
✗ Areas to Improve
- Rude administrative staff
- Billing and insurance issues
- Lack of empathy in office management
- Why was I charged a cancellation fee?
- Do you accept my insurance?
Dr. Patel is a great surgeon.
The front office needs a personality check.
Great clinical care, poor customer service.
- Category Health & Medical
- City Wesley Chapel
- State Florida
- Postcode 33544
- Country United States
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