9400 Southpark Center Loop, Suite 450, Orlando, Florida, 32819
Patients are split between those who find the staff compassionate and life-changing, and those who feel the clinic is a predatory, sales-driven machine. While many praise the TMS therapy for helping with anxiety and depression, others report feeling pressured into expensive treatments. The administrative side is frequently criticized for aggressive follow-up calls and billing confusion. Overall, the clinical care is often seen as good, but the business tactics leave a sour taste for many.
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Check your insurance coverage independently before your first visit, as the clinic's internal authorization department has been known to provide conflicting information.
✓ What Works Well
✗ Areas to Improve
Felt like a sales pitch rather than medical care
Staff is kind but the business model is predatory
TMS therapy was a total game changer for my anxiety