Personal Care · Nail Salon
Serenity Nail & Spa
825 Lexington Blvd, Fort Atkinson, Wisconsin, 53538
Google Maps
Updated: 18 May 2026
Authenticity Score: 70/100
About
Serenity Nail & Spa is a popular spot with many loyal customers who appreciate the friendly, family-run atmosphere. However, there are frequent complaints about long wait times, even with appointments, and inconsistent service quality. Some clients have had great experiences, while others have felt rushed or mistreated.
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We analyze 73 public reviews for Serenity Nail & Spa using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
65/100
Staff Behavior
65/100
Pro Tip
Try to schedule weekday afternoon appointments to avoid the weekend rush.
Family-owned
Busy on weekends
Pros & Cons
✓ What Works Well
- Friendly staff
- Family-run
- Good nail art
✗ Areas to Improve
- Long wait times
- Inconsistent service
- Rushed feeling
Frequently Asked Questions
- Do you take appointments?
- Are you kid-friendly?
- Do you do designs?
User Feedback
Great work but long waits
Friendly family atmosphere
Hit or miss with technicians
Quick Info
- Category Personal Care
- City Fort Atkinson
- State Wisconsin
- Postcode 53538
- Country United States
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