Personal Care · Nail Salon
Serenity Nails Spa
1153 Route 3N, #180, Gambrills, Maryland, 21054
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Updated: 18 May 2026
Authenticity Score: 75/100
About
Serenity Nails Spa is a well-established salon with a loyal following, but recent reviews show a decline in customer service and consistency. While some clients still have great experiences with techs like Janet or Kimmie, others report issues with wait times, rude staff, and poor quality. It's a place where your experience can vary significantly.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
19
Lowest rating
We analyze 73 public reviews for Serenity Nails Spa using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
85/100
Staff Behavior
65/100
Pro Tip
Book with Janet or Kimmie for the best results.
Modern decor
Inconsistent service
Pros & Cons
✓ What Works Well
- Clean and modern
- Some highly skilled techs
- Good location
✗ Areas to Improve
- Inconsistent service
- Rude staff
- Wait times for appointments
Frequently Asked Questions
- Do they take walk-ins?
- Who is the best tech?
- Are they open on Sundays?
User Feedback
Janet is amazing
Service felt rushed
Very clean and nice
Quick Info
- Category Personal Care
- Neighborhood Gambrills
- City Gambrills
- State Maryland
- Postcode 21054
- Country United States
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