Personal Care · Nail Spa

Serenity Spa & Nails

1814 Crowne Commons Way, Suite E1, Johns Island, South Carolina, 29455

Google Maps Updated: 18 May 2026
Authenticity Score: 80/100
About

Serenity Spa & Nails is a popular spot with many loyal clients who praise the talented staff and quality of work. However, there are significant concerns regarding consistency, customer service, and management. While many have great experiences, others report feeling rushed or mistreated, suggesting a need for better management oversight.

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We analyze 79 public reviews for Serenity Spa & Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 75/100
Staff Behavior 65/100
Pro Tip

Request a specific technician if you have had a good experience, as quality can vary.

Offers Gel X
Appointment recommended
Pros & Cons

✓ What Works Well

  • Talented and friendly staff
  • High-quality nail work
  • Good for designs

✗ Areas to Improve

  • Inconsistent service quality
  • Management and communication issues
  • Occasional long wait times
Frequently Asked Questions
  • Do they take walk-ins?
  • Are they good with nail art?
  • Why are the prices so high?
User Feedback

Some technicians are excellent

Management can be dismissive

Quality varies by technician