14863 State Rd 52, Hudson, Florida, 34669
Serenova Dental Care is a polarizing practice. Many patients praise the modern facility, state-of-the-art equipment, and the friendly, gentle care provided by the dentists and hygienists. However, there are frequent, serious complaints about aggressive upselling, billing transparency, and poor administrative communication. It seems to be a practice where the clinical experience can be excellent, but the business side is a major pain point.
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Always get a written treatment plan and cost estimate before agreeing to any work.
✓ What Works Well
✗ Areas to Improve
Dr. Le is amazing.
The staff is friendly and efficient.
Billing department needs better communication.